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Contact Information
Last updated: August 18, 2026
If you have any questions about our products, orders, shipping, returns, refunds, payments or any other matter relating to MOBILRISE.COM, our customer support team will be happy to assist you.
Contact Details
Trade Name: MOBILRISE
Legal Entity: KC ECOMMERCE GROUP E.E.
Email: sales@mobilrise.com
Physical Address: Pedino, 611 00 Pedino, Greece
VAT Number: EL802671155
Trade Register Number: 180622035000
Customer Support
For any questions or assistance, please contact us by email:
When contacting us regarding an existing order, please include your order number so that we can assist you as quickly as possible.
For matters relating to:
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Orders and order status
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Product information
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Shipping and delivery
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Tracking information
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Returns and exchanges
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Refunds
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Damaged or defective products
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Payment issues
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General enquiries
please use the email address above.
Returns
Returns for MOBILRISE orders are managed through our designated fulfilment and returns operation in Slovakia.
Please do not send any return shipment to the physical address listed above unless specifically instructed by MOBILRISE.
For return instructions, please contact:
Privacy Requests
For questions regarding the processing of your personal information or to exercise your rights under applicable data protection legislation, please contact:
For more information, please refer to our Privacy Policy.
Business Information
MOBILRISE is a trade name/brand operated by:
KC ECOMMERCE GROUP E.E.
Pedino, 611 00 Pedino, Greece
VAT Number: EL802671155
Trade Register Number: 180622035000
Contact Us
We aim to provide clear, timely and helpful support to all MOBILRISE customers.
MOBILRISE
A brand of KC ECOMMERCE GROUP E.E.
Email: sales@mobilrise.com
Address: Pedino, 611 00 Pedino, Greece
Last updated: August 18, 2026