Información de contacto

Contact Information

Last updated: August 18, 2026

If you have any questions about our products, orders, shipping, returns, refunds, payments or any other matter relating to MOBILRISE.COM, our customer support team will be happy to assist you.

Contact Details

Trade Name: MOBILRISE
Legal Entity: KC ECOMMERCE GROUP E.E.
Email: sales@mobilrise.com
Physical Address: Pedino, 611 00 Pedino, Greece
VAT Number: EL802671155
Trade Register Number: 180622035000

Customer Support

For any questions or assistance, please contact us by email:

sales@mobilrise.com

When contacting us regarding an existing order, please include your order number so that we can assist you as quickly as possible.

For matters relating to:

  • Orders and order status

  • Product information

  • Shipping and delivery

  • Tracking information

  • Returns and exchanges

  • Refunds

  • Damaged or defective products

  • Payment issues

  • General enquiries

please use the email address above.

Returns

Returns for MOBILRISE orders are managed through our designated fulfilment and returns operation in Slovakia.

Please do not send any return shipment to the physical address listed above unless specifically instructed by MOBILRISE.

For return instructions, please contact:

sales@mobilrise.com

Privacy Requests

For questions regarding the processing of your personal information or to exercise your rights under applicable data protection legislation, please contact:

sales@mobilrise.com

For more information, please refer to our Privacy Policy.

Business Information

MOBILRISE is a trade name/brand operated by:

KC ECOMMERCE GROUP E.E.
Pedino, 611 00 Pedino, Greece
VAT Number: EL802671155
Trade Register Number: 180622035000

Contact Us

We aim to provide clear, timely and helpful support to all MOBILRISE customers.

MOBILRISE
A brand of KC ECOMMERCE GROUP E.E.

Email: sales@mobilrise.com
Address: Pedino, 611 00 Pedino, Greece


Last updated: August 18, 2026